Making an electric car is not easy, and even the biggest EV company in the world has to fix some things in the vehicles it has already shipped. Tesla will recall 130,000 cars because their touch-enabled screens sometimes go blank.
Many Tesla car owners treasure their possessions, but Tesla is recalling 130,000 of them for an issue that has to do with the center touchscreen. The screen is critical to the car’s operation because that is where users access the settings and even track metrics like speed, battery level, and follow the map.
In the affected cars, the screen sometimes lags or becomes completely blank. Tesla has been sending out an update to address the issue over the air since early May. The problem affects the 2022 versions of the Model 3 and Model Y and the 2021 and 2022 Model X and S.
According to a recall notice posted by the National Highway Traffic Safety Administration, NHTSA, “During fast-charging or preparation for fast-charging, the infotainment central processing unit (“CPU”) may not cool sufficiently to prevent higher than expected temperatures, which may cause the CPU to slow processing or restart. Slower processing or restarted processing could cause the center screen display to lag or appear blank.”
While the NHTSA’s notice does not mention what is causing the problem, it looks like it is connected to how the cars precondition the battery before using a Supercharger. But the agency notes that the problem could prevent the backup camera from working. Drivers also may not be able to set their windshield wiper’s speed.
The NHTSA reported that it received 59 warranty claims and an equal number of field reports. There have been no injuries or deaths related to the issue.
While Tesla did switch to powering the infotainment system with chipsets derived from AMD Ryzen, there is no indication that this has anything to do with the problem. However, some owners have reported a small reduction in driving range with the cars using the new chipset compared to the models outfitted with the older Intel Atom chips.
Tesla’s cars are usually highly acclaimed, but the company has had to conduct several recalls recently. Late last year, Tesla recalled about 500,000 Model 3 and Model S to address a faulty trunk latching system. The company also had a recall involving almost 600,000 cars to remove a Boombox feature after the NHTSA objected to it.