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Apple recovers from outages that affected iMessage, Apple Music, the App Store, and many other services

Apple suffered outages with many of its services, but the tech giant has resolved the issues.

Users of Apple’s ecosystem were met with services outages recently as they tried to use iMessage, Maps, iCloud Mail, iCloud Keychain, the App Store, Apple Music, App TV Plus, and Podcasts.

Part of the severity of the problem was how many Apple services were affected at the same time. However, the services are all back online, and Apple has not responded to a comment on what happened.

It is hard to diagnose the problem from outside the company as the issues didn’t even affect everyone equally. However, the company’s status page did show 11 outages. Also, Downdetector, a website that monitors outages, claimed more than 4,000 users reported issues. The organization gets reports from several sources, including crowd-sourced info from its platform.

Meanwhile, Mark Gurman added that Apple’s corporate and retail systems were affected too, forcing some employees to do their work using good old paper, according to at least one Twitter post. This affected staff working from home as well.

Gurman also said Apple informed its staff that the outage was tied to the domain name system, which is the address book of the internet that computers use to cross website addresses with the correct server names. DNS issues are not that rare as they sometimes cause significant outages even for large social media networks like Facebook and Instagram. They have also brought airlines’ and banks’ websites to their knees.

From Reddit, some people reported on the r/sysadmin subreddit that they couldn’t log into Apple’s business manager portal. And apparently, the issue affected other apps as WhatsAppBetaInfo said that some users had problems backing up their chat history to their iCloud.

Apple’s developer status page went down entirely at a point, but it is back up and reported several outages.

Written by HackerVibes

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